Frequently asked questions

• How does a car subscription work?

  Get exclusive access to any car you like to treat as your own with car subscription. It's the affordable alternative to ownership that gives you the flexibility of car rental with the premium, fully-serviced experience of a car lease.

  All of your on-road costs such as licensing, insurance, registration and scheduled servicing are included - just pay for fuel and incidendals. Unlike buying a car which locks you in for several years, you can return, renew, upgrade, swap or purchase your car at the end of your subscription term.

• Am I eligible for a car subscription?

  When you apply for a car subscription, an identity check, driving record and credit report will be performed. We may also request documents including proof of address, utility bills, bank statements and pay slips as part of our commitment to responsible spending.
  
  We consider every application individually, but there are also some basic criteria that all subscribers need to meet:

  - Be at least 25 years old and not over 75 years old
  - Hold a valid Australian C Class or equivalent International Drivers License
  - Your Drivers License has never been restricted, cancelled or suspended
  - Not have had any criminal, drink or drug driving convictions
  - Not have made two or more motor insurance claims in the last 5 years
  - Not use any subscription vehicle for the purpose of operating a ridesharing service

• What are the benefits to a subscription?

  - Get the latest in car technology, safety and performance, and swap or upgrade to a new car at the end of your subscription term
  - Maintenance & servicing is included, meaning you won't have any large unexpected mechanical repair bills
  - Change your car to suit your lifestyle: if you move closer to public transport, start a family or work from home - being able to swap or return your car is not only convenient but could also save you money.
  - With the rising cost of insurance premiums, servicing, registration and more - incorporating your car into the household budget can be difficult. With car subscription, you only have one affordable fixed payment to consider.

• What's the difference between a rental, subscription and a lease?

  Take advantage of cheaper rates than a rental vehicle, and unlike a lease, your subscription has no long-term contracts or no balloon payments. Simply subscribe to drive with a minimum commitment as short as 3 months, then simply return, renew or swap your car as your needs change.

• What costs are included?

  Our vehicle subscription plans cover the cost of licensing, registration, insurance, scheduled servicing, maintenance and roadside assistance. You will need to cover any additional costs for fuel, incidentals and kilometres traveled above your subscription allowance.

• Who owns the car?

  We own all of the vehicles available for subscription, and cover all registration, licensing, insurance, maintenance and servicing costs of your car - so you get to enjoy all the benefits of owning a car with none of the headaches.

• Is this the same as car sharing?

  No, you get to treat the car like it's your own - you have exclusive use of the car for the entire time you're subscribed.